The American Restroom Association is not qualified to provide legal advice.

If your question relates to not being allowed to use a toilet in the workplace, please consider directing your question to the appropriate Regional or Area Office of the U.S. Department of Labor’s Occupational Safety & Health Administration.

The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line.

If you were not allowed to use the restroom in a building  (customer restrooms are typically a requirement of the building plumbing codes), we suggest you contact your local commercial building code enforcement office. Being aware of how the codes “reads” before calling will make it less likely that a “busy code enforcement official” will tell you there is no “customer restroom” code. Click here unofficial code sample.

Municipal public health departments typically require that mandated restrooms be sanitary and in particular, that food handling establishments have restrooms that are clean and include soap and hot water.

Please tell us what you learn, so we can better help others.